Withdrawal and Refund Policy

1. Summary

With the free trial the User can cancel the subscription during the 14 days without any charge. Anyone who subscribes to Premium with immediate payment, or buys the History Unlock on the website, may withdraw within 14 days with a full refund. Purchases made in the iPhone app are refunded by Apple. This summary does not replace the provisions below.

2. Right of withdrawal

2.1. The Consumer has the right to withdraw from a contract concluded on the website, without giving any reason, within 14 days of the conclusion of the contract (Articles 52 et seq. of the Consumer Code).

2.2. To exercise it, a clear statement sent to info@golfstatsapp.com is sufficient, preferably from the email address associated with the Account, indicating the product purchased and the date; the form in section 8 may be used but is not mandatory (Article 54 of the Consumer Code). The withdrawal is in time if the statement is sent before the period expires.

3. Premium subscription purchased on the website

3.1. With a free trial, the 14-day withdrawal period coincides with the trial: cancelling before it expires, from the Premium page → "Manage subscription" or by writing to info@golfstatsapp.com, prevents any charge.

3.2. For a subscription taken out without a free trial, a Consumer who withdraws within 14 days of payment is entitled to a full refund of the amount paid.

3.3. After that period, and for subsequent annual renewals, the current period is not refundable; the User may cancel the renewal at any time and Premium remains active until the end of the period already paid. The cases in section 6 are not affected.

4. History Unlock purchased on the website

The Consumer may withdraw from the purchase of the History Unlock within 14 days of purchase and obtain a full refund. Following withdrawal, the Provider may make the Strokes Gained of the rounds unlocked with that purchase unavailable again.

5. Purchases made in the iPhone app

5.1. The subscription and History Unlocks purchased in the app are paid to Apple through the Apple ID. The Provider does not receive payment details and cannot refund these purchases directly: cancellation, withdrawal and refunds are governed by Apple's terms.

5.2. Refund requests are submitted at reportaproblem.apple.com. The subscription is cancelled from the iPhone settings (Settings → your name → Subscriptions) or from the Premium page in the app.

5.3. For any problem with a purchase made in the app, the User may nevertheless contact the Provider at info@golfstatsapp.com, who will help resolve it.

6. Refunds, billing errors and outages

6.1. Refunds are made within 14 days of receipt of the notice of withdrawal or of the request, using the same means of payment used for the purchase and at no cost to the User (Article 56 of the Consumer Code).

6.2. If an incorrect amount is charged, or a charge is duplicated, the Provider refunds the difference.

6.3. If, for reasons attributable to the Provider, Premium features remain unusable for more than 72 consecutive hours, at the User's request the Provider grants a free Premium period of the same length or, for purchases made on the website, refunds the corresponding part of the price.

7. Legal guarantee of conformity

The remedies provided by Articles 135-octies et seq. of the Consumer Code for lack of conformity of digital content and services remain available in all cases: bringing into conformity, price reduction or termination of the contract.

8. Withdrawal form

Optional form (Annex I, Part B, of the Consumer Code). To: Alessandro Frappa, Golf Stats App, info@golfstatsapp.com. "I hereby give notice that I withdraw from the contract for [Premium subscription / History Unlock], concluded on [date], for the Account [email address]. Full name: [...]. Date: [...]."